CA PIN Error. Prior year AGI does not match FTB
How to resolve California Pin Error? Prior year AGI does not match FTB
You know it is CA Pin Error if the message says as followed:
Prior Year AGI [PriorYearAGI] in the Primaryor Spouse/RDP Signature [SpouseRDPSignature] element does not match FTB’s records, therefore you cannot sign your return electronically. You can still e-file by signing Form 8453-OL.
Solution: Log-in to your account. REvisit/edit your CA return. Click Self-Select Pin TAB. Move your option to "Check here if you WANT to E-FILE using Form 8453-OL as your signature.". Save your answer then save and continue through the software to re-submit your return(s).
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