• 28689
• 59

Live Chat auto invitations do not appear when testing

• 13533
• 0

Windows App (Alerter) is showing "Connecting to notifications" message

• 21900
• 60

Hiding embedded widget when all agents are offline

• 24690
• 57

How to fix audio notifications for LiveHelpNow Windows App

• 22536
• 57

LiveHelpNow Windows App MSI installer fails with error 2503 and 2502

• 215672
• 72

Time Duration in Excel

• 24255
• 26

This installation package could not be opened

• 32004
• 58

The installer was interrupted before LiveHelpNow could be installed. You need to restart the installer to try again.

• 86463
• 30

Error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"

• 23182
• 58

There is a problem with this Windows installer package. A DLL required for this install to complete could not be run.

• 23543
• 57

Why is there a message when installing the Alerter that says: "Object already exists"?

• 94099
• 131

Viewing Exported CSV files containing Arabic characters

• 38190
• 28

Using traceroute to diagnose network routing issues

• 40567
• 60

"Live chat is currently unavailable" message

• 26440
• 58

Published knowledge base articles display incorrectly

• 24471
• 57

Hardware Firewall SonicWall Issues

• 27979
• 70
• 0

Troubleshooting live chat button status

• 26096
• 59
• 0

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