• 5330
• 0

Allow customers to submit inquiries via URL, link

• 5745
• 0

Activating post ticket survey

• 12426
• 2
• 0

Dealing with SPAM

• 28787
• 57

Ticket SLA and Reminders

• 27489
• 58

Right-to-left language support

• 24141
• 33

Supporting multiple brand with email-ticketing system

• 27740
• 29

Importing Canned and Knowledge base content from other systems

• 33049
• 40

Mail Profile Setup - Email "From" address setup

• 28031
• 27

How to Setup Support Ticket Automations

• 32204
• 29

Adding Watchers to Tickets

• 27404
• 26

Add customer satisfaction surveys to your ticket responses and resolutions

• 32237
• 63
• 0

Ticket Autoresponder Email Templates

• 33897
• 33

Managing Ticket-Email Notifications