• 25421
• 59

Live Chat auto invitations do not appear when testing

• 4240
• 0

Troubleshooting Android App notifications

• 9998
• 0

Windows App (Alerter) is showing "Connecting to notifications" message

• 18516
• 60

Hiding embedded widget when all agents are offline

• 21449
• 57

How to fix audio notifications for LiveHelpNow Windows App

• 19003
• 57

LiveHelpNow Windows App MSI installer fails with error 2503 and 2502

• 183267
• 72

Time Duration in Excel

• 20952
• 26

This installation package could not be opened

• 28023
• 58

The installer was interrupted before LiveHelpNow could be installed. You need to restart the installer to try again.

• 77267
• 30

Error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"

• 19296
• 58

There is a problem with this Windows installer package. A DLL required for this install to complete could not be run.

• 20235
• 57

Why is there a message when installing the Alerter that says: "Object already exists"?

• 87577
• 131

Viewing Exported CSV files containing Arabic characters

• 32352
• 28

Using traceroute to diagnose network routing issues

• 33990
• 60

"Live chat is currently unavailable" message

• 22977
• 58

Published knowledge base articles display incorrectly

• 21330
• 57

Hardware Firewall SonicWall Issues

• 24081
• 70
• 0

Troubleshooting live chat button status