• 36514
• 57

LiveHelpNow proprietary Whisper Technology

• 43191
• 61

How to Search Chat History

• 35862
• 59

How do I view the Browsing History for a visitor?

• 39525
• 62

Chatting with multiple customers at the same time

• 9769
• 0

Agent workspace: Ticket Workflow

• 8276
• 0

Occupancy and Utilization Report

• 10923
• 0

Creating and administering Live Help Bot

• 14403
• 2

Abandoned live chat requests. Causes and solutions.

• 13662
• 0

Changing customer provided chat information

• 217577
• 72

Time Duration in Excel

• 26990
• 58

Outsource customer service to a BPO

• 33914
• 29

Adding Watchers to Tickets

• 35111
• 57

How to view closed tickets

• 36193
• 64

How to Generate Reports On-Demand

• 38193
• 60

How to add canned messages

• 35911
• 59

Using the LiveHelpNow Real-Time Language Translator

• 34209
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow