Articles

• 38871
• 57

LiveHelpNow proprietary Whisper Technology

• 46570
• 61

How to Search Chat History

• 39674
• 59

How do I view the Browsing History for a visitor?

• 45576
• 62

Chatting with multiple customers at the same time

• 13098
• 0

Agent workspace: Ticket Workflow

• 10200
• 0

Occupancy and Utilization Report

• 12886
• 0

Creating and administering Live Help Bot

• 16069
• 2

Abandoned live chat requests. Causes and solutions.

• 15050
• 0

Changing customer provided chat information

• 225585
• 72

Time Duration in Excel

• 28485
• 58

Outsource customer service to a BPO

• 37108
• 29

Adding Watchers to Tickets

• 36866
• 57

How to view closed tickets

• 38338
• 64

How to Generate Reports On-Demand

• 39948
• 60

How to add canned messages

• 38273
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35910
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow