Hours of Operation

How do I connect with Katapult?

Answer:  

By visiting your retailer portal: Review the application index to see details on a specific lease purchase agreement. 

By live chat: LiveChat 

By email: help@katapult.com or you can email your Account Manager directly 

By phone: 833- KATAPULT (528-2785) 

By connecting with your Sales Manager or Account Manager, they will have provided you with contact info during and after your training session. 

By mail: 27 W. 24th Street Suite 1101, New York, NY 10010 

Retailer and Customer Service are available 7 days a week. 

Hours: 

Mon-Fri: 7am to 11pm CST 
Sat: 8am-6pm CST 
Sun: 10am-9pm CST 

Should you call outside of normal business hours you can leave us a voicemail and one of our service representatives will get back to you within 24 hours