Articles

• 38519
• 57

LiveHelpNow proprietary Whisper Technology

• 45960
• 61

How to Search Chat History

• 38643
• 59

How do I view the Browsing History for a visitor?

• 44092
• 62

Chatting with multiple customers at the same time

• 12630
• 0

Agent workspace: Ticket Workflow

• 9942
• 0

Occupancy and Utilization Report

• 12624
• 0

Creating and administering Live Help Bot

• 15845
• 2

Abandoned live chat requests. Causes and solutions.

• 14882
• 0

Changing customer provided chat information

• 225118
• 72

Time Duration in Excel

• 28333
• 58

Outsource customer service to a BPO

• 36388
• 29

Adding Watchers to Tickets

• 36646
• 57

How to view closed tickets

• 38022
• 64

How to Generate Reports On-Demand

• 39720
• 60

How to add canned messages

• 37861
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35709
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow