• 29987
• 26

Exchange of confidential information in chat or ticket

• 45348
• 34

SMS Chat. Supporting customers who like to text.

• 27896
• 58

Right-to-left language support

• 28134
• 29

Importing Canned and Knowledge base content from other systems

• 33541
• 40

Mail Profile Setup - Email "From" address setup

• 35127
• 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

• 26748
• 57

Dynamic Department Routing

• 30698
• 28

How to Setup Visitor Automations

• 22761
• 58

Managing Agent View Access

• 27269
• 57

Department Isolation

• 34192
• 28

How to setup live chat queuing for call centers

• 39837
• 60

"Live chat is currently unavailable" message

• 31940
• 57

How to send visitors their chat transcript by email and include a survey

• 41535
• 63

How to export chat transcripts for your records

• 25239
• 68

Email Transcripts

• 36081
• 67

Chat Session Timeout

• 36496
• 58
• 0

How to Setup a Post Chat or Ticket Survey

• 33863
• 28

Chat, Ticket, Call tagging explained