How can I get my wireless headset to work with my 5330, 5340 IP phone?
Wireless Headsets do work with Mitel 5330 and Mitel 5340 IP Phones. As long as you are using one of the major headset manufacturers (Plantronics, Jabra, VXi or Sennehieser). The tricky part when using Mitel telephones is the programming and set up of the IP phone itself. Mitel IP telephones come with various settings, options and features that can be enabled/disabled and sometimes they can [...]
Can I use the electronic EHS cable instead of the mechanical remote lifter for my wireless headset (plantronics or jabra)?
This is one of our most frequently asked question by users that want to avoid using the mechanical lifter for either Jabra or Plantronics wireless headsets. There are a number of factors that you should consider before using the Electronic Hook Switch (EHS) cable. Here are some pros and cons to the EHS cable. PROS Nothing mechanical to ever worry about breaking down Complete ringtone [...]
Jabra 920 Wireless Headset Product Video
The video below is a product demonstration for the Jabra PRO 920 Wireless headset. If you would also like to roam around the office to take calls with this wireless headset you'll want to include the GN1000 remote answering [...]
My Jabra PRO 920 headset is not activating the lifter to pickup the handset. How do I fix that issue?
In the course of using the headset it you may have inadvertently put it into a different mode. If you are using the GN1000 lifter with the PRO 920 you want to make sure that it is in the correct mode to use the GN1000. Follow these steps to get it in the correct Remote Call Control mode. Put on the headset. Hold the "+" and "-" buttons on the headset simultaneously for 3 seconds and you'll [...]
How do I setup the Jabra GN9125 Wireless headset with my telephone?
View a video demonstration of how to setup the Jabra GN9125 on a telephone. This video demo will also provide answers on common troubleshooting steps if your wireless headset is not working properly with your [...]